Your Privacy Matters to Us
As a family-owned business, Neatlink Cleaning Solutions respects and values the privacy of our customers. Much like we protect our own family's information, we are committed to safeguarding yours. This Privacy Policy, designed to be clear and accessible, explains how we collect, use, and protect your personal information. It aligns with the Privacy Act 1988 and the Australian Privacy Principles (APPs) as applicable under South Australian law.
Collection of Personal Information
At Neatlink Cleaning Solutions, we may collect personal information such as your name, contact information, and other details needed to fulfill requests or deliver services effectively. We collect information directly from you, only when you knowingly provide it to us, ensuring transparency and consent in all interactions.
Use of Personal Information
We use your personal information solely to provide requested services, respond to inquiries, and maintain communication. Neatlink Cleaning Solutions will never sell, distribute, or lease your personal information to third parties without your consent, except where required by law.
Security of Personal Information
We are committed to the security of your personal information. We employ up-to-date security protocols to protect your data from unauthorized access, misuse, or loss. While we strive for complete security, please note that no data transmission over the internet is entirely secure; however, we continuously work to protect your information to the fullest extent possible.
Accessing and Updating Personal Information
You are entitled to access and update your personal information at any time. Contact us to request updates, and we will ensure your details are accurate. If we cannot comply with a request, we will provide the reasons why and explain any alternative options available.
Changes to This Privacy Policy
We may revise this Privacy Policy as necessary to reflect changes in regulations or our practices. Any updates will be posted on this page, allowing you to stay informed of how we collect, use, and protect your information.
Contacting Us
If you have any questions about this Privacy Policy or wish to raise a concern, please reach out to us through our contact form, email, or phone. We are committed to addressing your queries and resolving any issues promptly and professionally.
